Zapfloor & Fonzer
Connect your telephony to Zapfloor: your contacts stay in sync, you dial with one click and you always see who is calling.
CAPABILITIES
Calling without leaving Zapfloor
Contacts in sync
The contacts from Zapfloor are available in Fonzer, so callers are recognised by name.
Click to call
Dial straight from Zapfloor or from your browser, without retyping numbers.
An overview of your calls
Missed calls, call duration and summaries* are waiting for you where you already work.
HOW IT WORKS
How a call plays out
The phone rings
Fonzer recognises the caller's number before you even pick up.
The right record appears
The Fonzie popup shows who is calling and opens their record in Zapfloor.
You take the call
The history is right in front of you, so there is nothing to look up mid-conversation.
Everything is captured
The call is logged in Zapfloor automatically, with an AI summary if you want one.*
* The AI summary requires the Tringer AI module.
BENEFITS
Why you want this
One address book
Your contacts live in one place and are available everywhere, including on your phone.
Fewer clicks
You dial from the screen you are already working in, without retyping anything.
Always know who is calling
Unknown numbers get a name as soon as they are in your contacts.
Other integrations
Fonzer connects to a wide range of CRM, support and accounting platforms. Not seeing yours? Let us know.