Microsoft Teams & Fonzer
Make and take calls from Microsoft Teams with your regular business number, without a second handset or another app.
HOW IT WORKS
How we set it up
* The AI summary requires the Tringer AI module.
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01
Activate the connection
We connect your Fonzer dial plan to your Microsoft Teams environment.
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02
Assign the numbers
Every user gets their business number assigned in Microsoft Teams.
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03
Start calling
You make and receive calls straight in Microsoft Teams, on any device.
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04
One place for everything
Your call statistics and recordings stay centrally available in Fonzer.
CAPABILITIES
Telephony inside Microsoft Teams
Calling from Microsoft Teams
Handle your external calls in the familiar Microsoft Teams interface, with your business number as caller ID.
One dial plan
Your Fonzer menus, queues and opening hours keep working, including for calls through Microsoft Teams.
Availability follows along
Your status in Microsoft Teams and your availability in the phone system stay aligned.
BENEFITS
Why through Fonzer?
One application less
Your team works in the environment it already knows, without a second telephony app.
Your own dial plan
Menus, queues and opening hours stay in Fonzer, where you manage them yourself.
Support close by
Questions about your telephony? You call us directly, not a helpdesk abroad.
Other integrations
Fonzer connects to a wide range of CRM, support and accounting platforms. Not seeing yours? Let us know.
