Integration
Archie & Fonzer
Connect your telephony to Archie: recognise every caller, open their file with one click and keep every call with the right account.
CAPABILITIES
Telephony and Archie on the same file
The right file on every call
Fonzie shows the record from Archie the moment the phone rings, so you know which file the call is about.
Click to call
Call customers or suppliers straight from Archie, without retyping numbers.
Calls on the file
Every call is captured on the right file in Archie automatically, with an AI summary if you want one.*
BENEFITS
What your office gains
Less looking things up
You know straight away which file or invoice the caller is asking about.
A watertight file
Agreements made by phone are recorded on the file, which helps when questions come up later.
Smoother follow-up
Colleagues see at a glance what has already been discussed with the client.
HOW IT WORKS
Every call on the right file
* The AI summary requires the Tringer AI module.
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01
The phone rings
Fonzer recognises the caller's number before you even pick up.
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02
The right record appears
The Fonzie popup shows who is calling and opens their record in Archie.
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03
You take the call
The history is right in front of you, so there is nothing to look up mid-conversation.
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04
Everything is captured
The call is logged in Archie automatically, with an AI summary if you want one.*
Other integrations
Fonzer connects to a wide range of CRM, support and accounting platforms. Not seeing yours? Let us know.
